Contact

Prefer WhatsApp?

Chat with us directly for the fastest response — great for quick questions about sizing or delivery.

 Message us on WhatsApp

Email

For anything detailed, or if you'd rather not wait on chat.

What is the return policy?

Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.

Response hours

Mon to Fri: 8am to 5pm SAST

Weekends: Limited support

Shipping question

Orders ship within 24 hrs and arrive in 8–11 business days nationwide via Aramex.

Before you message us

These get asked a lot — might save you a wait.

How long is shipping?

8–11 business days nationwide via Aramex, once your order ships.

Do you offer refunds

Yes — 30-day money-back guarantee on unused items. You cover return shipping unless the item is faulty.

How do I track my order?

You'll get a tracking link by email and SMS as soon as your order ships.